Images from the RTO Summit East 2019 April 30, 2019 by Tom Berrigan “Our mission and mantra at Connect Travel is to connect the right people at the right time in the right place and in the right format in order to help you expedite the process … so that you be successful.”—Will Seccombe, president, Connect Travel & Connect Marketing as he greeted delegates to the opening of the RTO Summit East last week in New York City. Above is Seccombe, just before he welcomed Summit delegates. Greg Edevane, director of global development, Chester County (Pa.) CVB, and Stacy Cohen, product development manager, Northeast, Meeting Point International listening to question from the audience during their discussion on how to get independent hotels to embrace the receptive tour operator channel. Jennifer Costa, director of Go Elizabeth NJ makes a point during a panel discussion on the importance of relationship marketing while another panelist, Mike Prejean, international marketing manager, Louisiana Office of Tourism, listens. Ann Pilcher (left), tourism sales manager, Pocono Mountains CVB; and Penny Nana-Sinkam, group sales manager at Amish Farm and House. Sally Berry (left) a tourism industry consultant and featured speaker; and Leah Muller, tourism sales director, Buffalo Niagara CVB Shari Bailey, director of international, Connect Travel; and Fernando Harb, senior director of sales, Connect Travel. About to speak to the RTO Summit is Kirsten Breach Baker, founder and CEO of Jeennie, a translation service. Dan Swain, director of data sales for ARC, just before his presentation to Summit delegates. Bob Gilbert, president of Captivation Marketing, listening intently to a panel discussion while, at the same time, he waits to make a presentation of his own. Matt Nagel, director of product, Peek Pro, answers a question from the audience during a panel discussion on channel managers and how they are changing attraction distribution. The panel also included Amanda Johnson (left), channel manager, Fareharbor; and Melanie Wilmesher, also a channel manager from Fareharbor. Yiling Pan, editor, Jing Travel, spoke with INBOUND following her presentation on trends in Chinese tourism. Tour Operator Roundtable discussion leader Robin Sammartino, contracting manager, Northeast USA, for World2Meet Tour Operator Roundtable discussion leader Stacy Cohen, product development manager, Northeast, Meeting Point International. Tour Operator Roundtable discussion leader Tomás Rey, president Rey Royal Tour Operator Roundtable discussion leader Esther Roth, general manager, DMC East, ATP (formerly AlliedTPro) Tour Operator Roundtable discussion leader Anthony Liu, president, American Holidays Tour Operator Roundtable discussion leader Huey Hu, CEO assistant and marketing specialist, Universal Vision/Jupiter Legend Corp. Tour Operator Roundtable discussion leader Mahua Seghal, contracting manager, New World Travel Roxanna Torrens, senior director of travel industry sales, Earl Enterprises; and Jack Lok, founder, L&L Travel Elaine Kellogg, executive director business development, Gray Line/City Sightseeing New York, welcomes delegates at day two breakfast. Larry Chen and Holly Zhao—president and general manager, respectively—of Bigdream Tours Enterprise From New Jersey are: Jennifer M. Costa, director of Go Elizabeth; and Dorian L Perez, sales and marketing manager, Go Elizabeth. Ivan Selwyn, contract manager, Bonotel Exclusive Travel; and Katelynn Copell, visitors center coordinator, McIlhenny Company (makers of TABASCO® brand products) Kimberly Hartley, Canadian/International sales manager, Myrtle Beach Area CVB; and Carolyn J. Feimster, travel and tourism manager, SHOP*DINE*PLAY*USA Mahua Seghal, contracting manager, New World Travel; and Roxanna Torrens, senior director of travel industry sales, Earl Enterprises Mahua Seghal, contracting manager, New World Travel; and Roxanna Torrens, senior director of travel industry sales, Earl Enterprises From Mayi Tours we have David Dong, operations department; and Ray Yan. Harry Wade, tourism marketing manager, Duty Free Americas; and Christina Marcotte, travel trade manager, Niagara Falls Tourism Colleen Selner, sales manager, Brandywine Valley & Valley Forge; and Greg Edevane, director of global development, Chester County (Pa.) CVB Tom Sipply, marketing manager, RMP Travel; and Melissa Rose, group sales manager, Corning Museum of Glass Angela Wiggins (left), regional manager, tripadvisor Experiences; and Blanca Rosa Espinosa, director of sales and marketing, New York City EXPRESS BUS Julie Payne (left), group sales consultant, Hershey; and Larry Chen and Holly Zhao—president and general manager, respectively—of Bigdream Tours Enterprise Long-time colleagues at, Gray Line/City Sightseeing New York—Anna Kozma, sales services manager; and Elaine Kellogg, executive director business development Eugenie Mitichell, vice president of tourism sales for luncheon sponsor Lafayette Louisiana, talks about her destination while Katelynn Copell, visitors center coordinator, McIlhenny Company (makers of TABASCO® brand products), listens. Tomás Rey, president Rey Royal, with Charlene Hale, leisure manager, Visit Jefferson Parish Armindo Ferreira, managing director, EMI Global USA; and Rosemarie Reyes, partner in ROSEWORKS Marketing Renee Eichelberger, director of leisure travel sales, Explore Saint St. Louis; and Josephine Formato, sales manager, special groups and incentives, AmericanTours International Danielle Dowlin (left), director of sales, plain and fancy, Miller’s and Amish View; and Robin Sammartino, contracting manager, North and East USA, for World2Meet. Tracy Harris, sales and marketing manager, Attractions USA Marie Reese (left), product manager-USA/Canada/Caribbean, Flight Centre Travel Groupp; and Kaylynne Defever, tourism specialist, Detroit Metro CVB It was an unintentional festival of polka dots on display for the three partners in ROSEWORKS marketing—(left to right): Shoshana Puccia, Veronique Hennebelle and Rosemarie Reyes—who showed up from different parts of the globe. Gifts contributed by suppliers for a closing reception raffle kept delegates at the event until the very end. Gifts contributed by suppliers for a closing reception raffle kept delegates at the event until the very end. Just prior to the last business meeting of the day, everyone waved goodbye to the 2019 RTO East Summit. The Changing Group Tour and “Living Like a Local”—A Couple of Trends to Watch for over the Next Five Years Better Late than Never? NTTO Releases 2017 Arrival Data in March 2019. Share this post:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)MoreClick to print (Opens in new window)Click to email a link to a friend (Opens in new window)