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HODGE PODGE: Appointments, Opening and Changes

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Fritz Joussen (left), who has led TUI, Europe’s largest tour operator, for nearly a decade, has announced that he is stepping down from his position as CEO effective at the end of September. He will be succeeded by current Chief Financial Officer Sebastian Ebel, an experienced TUI veteran of 24 years. Before he was appointed CFO in 2021, Ebel served on the company’s executive board, taking charge of growth across various sectors.

Joussen joined the leadership team at TUI in 2013, following a lengthy career at Vodafone where he was chief executive from 2003 to 2012. An engineer by training, he became a software developer in the USA. He spent 22 years in the telecommunications industry before joining TUI. During the COVID-19 virus and crisis, Joussen was credited with keeping TUI afloat and in a leadership posture. It was unclear, amidst all of the credits and praise he has received since announcing his departure from TUI, whether he will stay professionally active, as he is but 59 years old.

The Academy Museum of Motion Pictures, which just opened last year and has already become a major tourist attraction in Los Angeles, has announced that Jacqueline Stewart, currently the attraction’s chief artistic and programming officer, has been named director and president. She takes over later this month from Bill Kramer, who has been named chief executive of the Academy of Motion Picture Arts and Sciences, succeeding Dawn Hudson. Stewart, who joined the museum in January 2021 before its opening that year, is a leading film historian, scholar and archivist who taught American film history at the University of Chicago, with a specialty in African American cinema, as well as the first Black host of Turner Classic Movies’ “Silent Sunday Nights,” which spotlights silent films. A MacArthur Foundation Fellowship recipient, Stewart was raised on Chicago’s South Side. She received her BA from Stanford University and her PhD from the University of Chicago.

Rob Lyons has started a new position as vice president, group sales & tourism strategy, at Madison Square Garden Sports Corp. Lyons has been a part of the company—one of the most recognizable sporting event venues in the United States—since early 2009. He began his career there some 14 years ago as an event presentation production assistant.

Gathan Borden has been appointed senior vice president marketing and communications at Destinations International. He joins the organization from VisitLEX in Lexington, Kentucky, where he is vice president of marketing and where he has served for more than seven years. He has overseen the advertising, branding, marketing, public relations, social media, visitor services and web strategies for the city of Lexington as it relates to travel and tourism. Borden is a 15-year veteran of the tourism industry, having spent time at Louisville Tourism in Louisville, Kentucky in various marketing roles, before accepting the role of vice president of marketing at VisitLEX.

Jill Kidder has left her post as president and CEO of Louisiana Travel Association, where she served for almost six years, and is now the CEO of Visit Baton Rouge. She replaces Paul Arrigo, who announced he plans to retire in September after 20 years leading Visit Baton Rouge.

Attraction World Group has made a number of senior appointments as part of a restructuring of its commercial team a year after its acquisition by Ten Oceans Private Equity. Among them is the naming of Isabel Beckermann (left), head of client success, as commercial director to oversee the group’s product supply and distribution strategy and strengthen links between the two. Also, Phillipa Standley, will move to a new role in the business as head of theme parks and USA partnerships to allow the group to forge ahead with contracting plans and expansion of its product range.

Lufthansa City Center (LCC) Reisebüropartner GmbH—the network of travel agencies and its own 23 stores—has announced that Thomas Klein has signed off and is taking charge of finance the franchise network. Klein is well known in the German tourism industry. He was CEO and CFO of tour operator Berge & Meer. He left the company shortly afterwards it was sold be TUI. LCC It brings together over 500 agencies worldwide (presence in 85 countries), 270 of which are based in Germany.

Nick Leonti has been named director of tourism development at the Port of Seattle. He comes to the organization from Visit California, where he was public relations manager. His tourism resumé includes a tenure of more than 15 years with Visit Sacramento, where he was director of tourism.

Katie Harber has joined Aurora Expeditions, where the former head of business development for Tradewind Voyages takes up the role of business development manager as part of the expedition cruise company’s plans to bolster its UK team. Harber will join the existing UK team of managing director Jos Dewing and BDM James Turner, and she brings experience from her previous roles with Tradewind Voyages, P&O Cruises and Shore Excursions.

Beverly Nicholson-Doty, a long-time veteran in tourism public relations in the Greater Miami area, has been appointed CEO of Figment Design, the Miami-based marketing and advertising agency. Nicholson-Doty, a former chair of the Caribbean Tourism Organization, has more than three decades of executive leadership experience, having served most recently as CEO of the Saint Lucia Tourism Authority. During her career, she also served as commissioner of tourism for the U.S. Virgin Islands Department of Tourism from 2007 to 2018.

Harry Taylor, a former JTA sales manager, has joined The Travel Corporation as sales and business development manager. He’ll be taking care of Contiki, Costsaver, Trafalgar, Insight Vacations and Luxury Gold. Taylor joined JTA in 2018 but during the pandemic he worked as a Covid testing operative for five months, and also as a car salesperson for six months, before returning to JTA. Previously, Taylor served a brief tenure with Saga Holidays.

EJ King has been named manager, social media, at the Atlanta Convention and Visitors Bureau. In his new role, social King is responsible for overseeing the voice and message of the ACVB across all social media platforms, and for showcasing Atlanta as a top destination for business and leisure travel while ensuring content adheres to brand standards. He will also support sales and convention services to raise awareness for upcoming events. Previously, King served as lead brand ambassador for Porsche Experience Center Atlanta.

Visit Salt Lake recently named global marketing veteran Tyler Gosnell as its new chief brand and marketing officer, responsible for helping to develop Salt Lake’s brand image and increase public perception through cohesive brand narratives and strategic marketing campaigns. Gosnell has led global brand and marketing programs for leading destination marketing organizations including Visit California and San Francisco Travel, and has most recently been a key member of the destination management and marketing team at the Royal Commission for AlUla in Saudi Arabia.

Christian Lesjak will be the new sales director at Condor effective September 1, 2022 and will be responsible for partnerships with tour operators, travel agencies and cruise lines. He reports directly to Ralf Teckentrup and succeeds Paul Schwaiger, who left Condor in order to focus on other tasks. Lesjak is currently responsible for network planning and development at Finnair. He is already familiar with the German market from various positions at several airlines.

In the wake of the announcement late last month by Fritz Joussen that he was stepping down as CEO of TUI, there might have been a tendency on the part of those who cover the travel trade to overlook another significant development at TUI—that is, the news that the company’s tour operations and airlines chief, David Burling, has had his TUI contract extended ahead of schedule by two years until May 2026. He has worked for the company in various roles for more than 30 years after starting his career at Thomson Holidays in 1990. Burling was instrumental in the merger with First Choice in 2007 before heading TUI UK and Ireland for four years—until 2015 when he joined the overall executive board.   

Vertical Travel Group has appointed a new general manager, Chris Richmond, for its trade sales divisions to oversee its Bedbank.com, Amathus Holidays and VillasforTravel.com brands. Richmond was previously reservations manager for Amathus, the group’s Greece and Cyprus specialist operator. Prior to joining Vertical in October 2021, Richmond, who has more than 25 years of industry experience, worked in corporate travel at CWT for six years and had a short stint as call center manager for Biblio Travel.

Donna Jeavons is leaving The Travel Corporation (TTC) at the end of August to join Abercombie & Kent in September. Currently she is managing director for the UK and Europe, TTC Tour Brands. Jeavons, managing director of UK and Europe for TCC, said: “After eight fantastic years at TTC, it is time for a new challenge and I’m excited for my new role, but I leave behind a brilliant UK and Europe sales and marketing team, who I will miss very much and that I know will take the brands from strength to strength in this important market.”

Air Canada Vacations has announced the promotion of Ana Paula De Souza to the position of director of sales. De Souza, who has been with the company for more than 15 years, was most recently national manager of corporate sales. In her role, she will be responsible for the development of the national sales strategy, as well as growing various lines of business and increasing distribution channels. Led by De Souza, Air Canada Vacations’ sales team now consists of Christine Faulkner, Erminia Nigro, Marigold Frontuna, Marco Gagnon and Matthew Djorsev.

Dustin Arnheim, senior vice president of sales and customer experience at Visit Baltimore, where he has served for three years, is leaving the organization to join Choose Chicago. Previously, he was with Visit Indy for nearly a dozen years, lastly as senior director of sales.

At Travel South USA, Angelica deStefano (left) has been promoted to the position of senior manager, industry communications & events, and Catherine Li has been promoted to manager, global partner programs. DeStefano joined the organization more than five-and-a-half years ago from YourDailyTech, where she was editor. Li’s past experiences include serving as an academic adviser at the University of Nebraska, a market coordinator at H&R Block, and an intern at Nebraska State Attorney’s General.

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Industry Jobs

From SearchWide Global:

—The City of Vacaville, California is searching for an executive director for its Downtown Vacaville. More details here.

—Visit Williamsburg has an opening for a chief marketing officer. More details here.

—Visit Walla Walla (“Where wine, culture and the beauty of the outdoors meet”) are searching for an executive director. More details here.

—The Fredericksburg (Texas) Convention and Visitors Bureau is recruiting for a new president and CEO. More details here.

—Visit Dallas has an opening for a director of the Film & Creative Industries Office. More details here.

—The Pacific County Tourism Bureau, which serves the Washington coast and Long Beach Peninsula and Pacific County, is looking for an executive director. More details here.

—Visit Vancouver WA is searching for a director of group sales. More details here.         

—The Los Angeles Convention Center is recruiting for a new general manager. More details here.

—Visit Bath, in Virginia, is seeking a president and CEO. More details here.

—The Gatlinburg Convention and Visitors Bureau is searching for a president & CEO. More details here.

—Discover Santa Clara™ is searching for a chief executive officer. More details here.

—The Orange County Convention Center, site of the recent IPW 2022 in Orlando, has an opening for a deputy director. More details here.

—Longwoods International, a tourism industry leader in marketing, advertising and public opinion research, is searching for a senior vice president. More details here.

—The Rockford Area Convention & Visitors Bureau is searching for a new vice president of marketing. More details here.

—Santa Monica Travel & Tourism has an opening for a new director of communications. More details here.

—Discover Santa Clara is looking for a new CEO. More details here.

—The National Comedy Center has an opening for a director of marketing and communications. More details here.

—The Muncie Visitors Bureau is looking for an executive director. More details here.

—Visit Greenville SC is searching for a president and CEO. More details here.

—Visit Tulsa is recruiting for an SVP-president, Tulsa Regional Tourism. More details here.

—The Shreveport-Bossier Convention & Tourist Bureau has an opening for a vice president of marketing and communications. More details here.

—Visit Albuquerque is searching for a vice president of sales. More details here.

—Visit Wichita is searching for a new vice president of sales. More details here.

—The Cincinnati USA Convention and Visitors Bureau is seeking a new chief financial officer. More details here.

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From LinkedIn Jobs: Known to many across the board in the travel and tourism industry, the LinkedIn list (click here) has numerous job opportunities posted. Following is a sample of some of those jobs currently listed.

—New York City-based USA Guided Tours is searching for a tour guide in the New York City area. More details here.

—Madison Square Garden Entertainment Corporation looking for a senior director, communications. Job is based in Los Angeles, but reporting to the senior vp, marketing & communications. More details here.

—Santa Monica Travel & Tourism has an opening for a communications manager. More details here.

—Visit Seattle is recruiting for a coordinator, partnership and tourism. Location is also hybrid. More details here.

—The Philadelphia Convention & Visitors Bureau is searching for a creative copywriter. More details here.

—Tourism Australia has an opening for a director of public relations-North America. Job is in Los Angeles (hybrid). More details here.

—Epsilon is looking for someone to lead selling activities for the LATM, Central America, and Canadian territories with the tourism vertical. Job is remote. More details here.

—The Fruit Company in Hood River, Oregon is recruiting for a tourism manager. More details here.

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Other Openings:

—There is an opening for a senior manager of social media currently available at Visit Florida. More details here.

—The Wisconsin Department of Tourism is searching for an Industry Marketing and Partner Relations Manager. The position is headquartered at the Wisconsin Department of Tourism’s office in Madison, Wisconsin. More details here.

—Argonaut, a Noble House Hotel, has an opening for an area managing director in San Francisco. Click here for more details.

—Travel Wisconsin has an opening for a visual production specialist. More details here.

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Have a job opening that you would like to post on INBOUND? Just mail it to us at tom@tomberrigan.com.

HODGE PODGE: Appointments, Openings and Changes 

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Rich Sun has been appointed Trip.com Group‘s general manager for the Americas. He will lead the Group’s ambitious “Local Focus, Global Vision” business approach in the region. With a long career in the U.S. travel and tourism sector, Sun now takes on a broad scope of work spanning across key Trip.com Group business units in the Americas region. He will also lead the management and development of the vacations, hotel and international business lines, including the Trip.com platform, in key target markets in the region.

Prior to joining Trip.com Group, Sun was the founder and CEO of Universal Vision Corporation, one of the largest tour operators and wholesale travel agencies in North America in 2016, Universal Vision was acquired by Trip.com Group as a part of the travel group’s global expansion, securing a key player in the attractions supplier space with a vast network and strong resourcing in key target markets.

Visit Spokane recently added a new member of its sales team. Chuck Carter joins the organization as sales manager, bringing more than 20 years of experience in hospitality sales. He previously worked for West Coast Hospitality Corporation and as global director of sales at RLH Corporation. 

Live Nation has promoted Jenifer Smith to head its urban tour marketing and strategy, thus heading up all marketing efforts for the live-entertainment’s roster of R&B and hip-hop tours within the concerts division. According to a statement that was issued with the announcement, Smith will be “developing and building out the urban tour marketing team as one of the fastest growing and most popular sectors in the industry.”

The global tour operator Collette recently promoted Sawyer Shoates to regional director of sales for the Central USA. He will report to David Cook, Collette’s vice president of U.S. sales. Shoates joined Collette in July 2011. Until recently, he was Collette’s senior business development manager for Tennessee, Kentucky, Mississippi and southern Indiana.

The San Diego Tourism Authority has hired Michaelene Sullivan as its new vice president of sales and services, a position tasked with directing the sales team while representing the organization with clients and stakeholders on a local and national level. Sullivan, who currently serves as director of sales and marketing for the Manchester Grand Hyatt in downtown San Diego, brings a wide range of experience from her 18 years with Hyatt including in food and beverage, events and sales.

The Coconut Traveler in Hawaii has announced the appointment of Kim Abrahamson as senior travel designer. In this role, Abrahamson will create exceptional trip itineraries to the Hawaiian Islands for The Coconut Traveler’s discerning clientele. Abrahamson has over 35 years of experience working in travel and tourism, with a focus on the Hawaiian Islands. Her professional background spans senior roles in luxury leisure travel, destination management, and hotel sales. Prior to The Coconut Traveler, Abrahamson was an Experience Architect at HAWAI’I VIP LLC, where she curated authentic travel experiences to the Hawaiian Islands for clients.

Hertz has announced that Liz Bowyer has joined the company as executive vice president of corporate affairs, effective June 1. Bowyer will be responsible for Hertz’s strategic approach to communications, corporate reputation, and the company’s social responsibility and sustainability initiatives. Bowyer has spent her career working at the intersection of communications, politics and law. She’s been a television producer for NBC News, a speechwriter and researcher at the White House, and an attorney practicing complex civil litigation. She was also a managing director at Goldman Sachs.

UpStay, a provider of advanced ancillary upselling technology solutions for the hotel industry, has announced the appointment of Dave Crory as director of business development for the company’s North American market operations. Following UpStay’s official entry into the North American hospitality industry, Crory will be tasked with ensuring that the company continues to experience rapid and sustainable growth while ensuring that regional hotelier needs for advanced upselling technology are fully met. Crory brings more than 30 years of dedicated expertise in working for hospitality-based organizations to his new role at UpStay. Prior to taking on the position of director of business development, Crory served as president of Comeback Hospitality Consulting, LLC.

The Indiana County Tourist Bureau Board of Directors has announced the appointment of Laura Herrington as the new executive director for the Indiana County Tourist Bureau. Herrington began her employment with the tourist bureau in 2014 as financial assistant/marketing coordinator and then as office manager in 2017, according to a news release. In May 2021, she was named interim director after the retirement of the previous executive director. Herrington’s appointment as executive director comes as the tourist bureau implements a plan of strategic growth by bolstering their online presence with a refreshed website as well as through social media. Also included in the plan are special marketing campaigns highlighting the importance of travel and tourism to Indiana County.

In the UK, Newmarket Holidays has recruited former Saga cruise executive Mel Gambling and ex-Travelopia aviation head Rob Kinnersley to its executive product team. Kinnersley will serve as head of transport and aviation, while Gambling will be the company’s new head of cruise and events. Gambing worked at Saga Travel for 22 years, along with Jetline Cruise and Secret Escapes. Kinnersley, who has more than 20 years of experience in supplier negotiations and relations—14 of them were spent at Travelopia— said joining Newmarket was a “privilege.”

Zaxby’s, the quick-service restaurant brand with more than 900 units—mostly in the U.S. South—that is popular among groups attending sporting events, has announced that Patrick Schwing has been named chief marketing & strategy officer. He joins Zaxby’s from Inspire Brands, where he has served as Arby’s chief marketing officer and president of the Franchise Association for more than two years. Prior to Arby’s, Schwing held domestic and international marketing roles at Procter & Gamble, where he worked across the group’s portfolio on brands such as Pantene, Head & Shoulders, Herbal Essences and Oral-B.

In a move that was described by one trade press outlet as “a shake-up in the senior leadership of the corporate travel arm of Flight Centre Travel Group,” long-time company veteran Andy Hegley has taken on the post of managing director at the company’s UK and Ireland business. Also, Donna Joines has been promoted to succeed him as general manager for sister brand Corporate Traveller in the UK. The group’s managing director for EMEA, Steve Norris, said both Hegley and Joines bring unique skills and expertise to their respective roles that will ensure the company’s corporate businesses maintain a positive trajectory in the year ahead.

Janette Roush was recently promoted to the position of executive vice president, marketing & digital at New York City & Company. She had been serving as executive vice president, marketing at NYC & Company. Roush now leads the company’s marketing and digital divisions. She will continue to oversee the organization’s domestic and international promotional campaigns, B2B marketing for the travel trade and meeting planners, partnerships, and promotional strategy for the company’s tentpole campaigns. Prior to joining NYC & Company, Roush spent over two decades marketing Broadway at organizations such as Broadway.com and AKA, a global leader in entertainment advertising and strategy.

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Industry Jobs

From SearchWide Global:

—Visit Dallas has an opening for a director of the Film & Creative Industries Office. More details here.

—The Pacific County Tourism Bureau, which serves the Washington coast and Long Beach Peninsula and Pacific County, is looking for an executive director. More details here.

—Visit Vancouver WA is searching for a director of group sales. More details here.         

—The Los Angeles Convention Center is recruiting for a new general manager. More details here.

—Visit Bath, in Virginia, is seeking a president and CEO. More details here.

—The Gatlinburg Convention and Visitors Bureau is searching for a president & CEO. More details here.

—Discover Santa Clara™ is searching for a chief executive officer. More details here.

—The Orange County Convention Center, site of the recent IPW 2022 in Orlando, has an opening for a deputy director. More details here.

—Longwoods International, a tourism industry leader in marketing, advertising and public opinion research, is searching for a senior vice president. More details here.

—The Rockford Area Convention & Visitors Bureau is searching for a new vice president of marketing. More details here.

—Santa Monica Travel & Tourism has an opening for a new director of communications. More details here.

—Discover Santa Clara is looking for a new CEO. More details here.

—The National Comedy Center has an opening for a director of marketing and communications. More details here.

—The Muncie Visitors Bureau is looking for an executive director. More details here.

—Visit Greenville SC is searching for a president and CEO. More details here.

—Visit Tulsa is recruiting for an SVP-president, Tulsa Regional Tourism. More details here.

—The Shreveport-Bossier Convention & Tourist Bureau has an opening for a vice president of marketing and communications. More details here.

—Visit Albuquerque is searching for a vice president of sales. More details here.

—Destinations International is looking for a senior vice president of marketing & communications. More details here.

—Visit Wichita is searching for a new vice president of sales. More details here.

—Conference Direct, a provider of global meeting planning solutions, is searching for vice president of global sales. More details here.

—The Cincinnati USA Convention and Visitors Bureau is seeking a new chief financial officer. More details here.

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From LinkedIn Jobs: Known to many across the board in the travel and tourism industry, the LinkedIn list (click here) has numerous job opportunities posted. Following is a sample of some of those jobs currently listed.

—Epsilon is looking for someone to lead selling activities for the LATM, Central America, and Canadian territories with the tourism vertical. Job is remote. More details here.

—City Experiences is seeking a National Tourism Account Manager for its sales operation in Chicago. More details here.

—The Fruit Company in Hood River, Oregon is recruiting for a tourism manager. More details here.

—CVS has an opening for an executive travel consultant. More details here.

—In Atlanta, Delta Vacations is recruiting for the position of copywriter, Atlanta/Hybrid. More details here.

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Other Openings:

—There is an opening for a senior manager of social media currently available at Visit Florida. More details here.

—The Wisconsin Department of Tourism is searching for an Industry Marketing and Partner Relations Manager. The position is headquartered at the Wisconsin Department of Tourism’s office in Madison, Wisconsin. More details here.

—Argonaut, a Noble House Hotel, has an opening for an area managing director in San Francisco. Click here for more details.

Travel Wisconsin has an opening for a visual production specialist. More details here.

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Have a job opening that you would like to post on INBOUND? Just mail it to us at tom@tomberrigan.com.

HODGE PODGE: Appointments, Openings and Changes 

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The board of directors of VISIT PHILADELPHIA® has announced that Angela Val has been selected to lead the organization as its new president and CEO beginning June 27, 2022. Board Chairman Manuel N. Stamatakis said the new role is a homecoming for Val, who spent 17 years at the beginning of her career with VISIT PHILADELPHIA, contributing to its growth and ultimately concluding her first tenure with the organization in 2016 as chief external affairs officer. Val is currently the chief operating officer of Tempest, an integrated marketing agency helping Destination Organizations and Convention and Visitors Bureaus across the country strengthen their local communities.

Jody Bell has been named director of sales, theatre, for Stellar, a widely known New York-based ticketing service for some 150 partners providing theatre, event and online-featured entertainment as well. Bell has more than a dozen years of experience in the field, including tenures such as operations manager and theatre marketing manager at RMP Travel, director of group sales at Davenport Theatrical Enterprises, and most recently as director of partnership and events at Ampla, a FinTech platform designed for consumer brands. 

Visit Greater Palm Springs has announced the hiring of Carolina Viazcan as vice president of sales. Viazcan brings more than 20 years of tourism sales experience to the role, most of which is in Greater Palm Springs. Most recently, Viazcan was director of sales & marketing at the Renaissance Esmeralda Resort & Spa in Indian Wells, California, where she has worked since 2010 in a variety of sales leadership roles. During her tenure, Viazcan led recovery efforts through the pandemic and directed sales and marketing efforts during a property renovation. Prior experience includes PGA National Resort & Spa, JW Marriott Desert Springs Resort & Spa, and La Quinta Resort & Club.

Danillo Barbizan has been promoted to the position of sales manager for Delta Air Lines in Brazil. Barbizan replaces Rodrigo Sienra, who has moved on to a position at CVC Corp. Barbazan began his career at Delta in 2009 when he took on a job through Ancoradoura—at the time it was Delta’s general sales agent. In 2015, he joined the carrier’s sales team as area manager for offline markets. He was promoted to manager for the corporate market in 2018.

Traxo, Inc., provider of real-time corporate travel data capture, has announced the expansion of its sales department. Joining the Traxo sales team are Aash Shravah and Sarah Smith. The mission of both is to help corporate travel departments worldwide obtain full visibility into all of their employee business travel bookings and expenses, regardless of where or how the travel is booked. Aash Shravah, the new vice president of sales for the eastern region, is based in the New York City area. She brings to Traxo more than 25 years of corporate travel experience, having been responsible for sales at several large TMCs. Based in Malaysia, Sarah Smith joins the Traxo sales team as Global Enablement Manager, filling a new position at the Company. With more than 14 years experience working with and for several global TMCs and travel consultants, including Portman Travel, Radius Travel, Clarity, CTM, and PTC, she will support the sales team in responding to the recent surge of interest in Traxo’s services.   

In Colorado, the Telluride Tourism Board of Directors recently named Kiera Skinner as the new executive director, Skinner is a longtime Telluride local with years of experience working in tourism in several mountain communities. She has served as director of marketing and public relations for 12 years. A graduate of the University of Colorado Boulder, Skinner lives in Telluride with her husband, Matt, and two children, Kyle and Camille. She has spent over a decade with the tourism board, where she first served as director of marketing and public relations, starting in 2010. Previously, she worked for ResortQuest International. Skinner also opened and launched the Lumiere hotels in Mountain Village and Purgatory Resort.

Kelsey Rush, the current vice president of marketing and communications for Tuscaloosa Tourism and Sports, has been named the organization’s president and CEO in waiting. She will assume her new role in July 2023 after the retirement of current president and CEO Don Staley, who announced his intention to step down from his job earlier this year. Rush first joined the Tourism and Sports organization in 2010 and served for nearly five years as director of event operations and sports marketing. She also served as vice president and marketing director of the Bryant Bank in Tuscaloosa.

GOL Linhas Areas has announced a change in its leadership management. Celso Ferrer, current chief operating officer, will assume the executive command of the Company as of July 1st. Paulo Kakinoff, who has been CEO of GOL for 10 years, will join the company’s board of directors Ferrer has been GOL’s our vice president and chief operations officer since March 2019. He has been with GOL for 16 years and served as our vice president and chief planning officer from February 2015 to the present. Headquartered in Rio de Janeiro, GOL primarily serves domestic markets in Brazil, but it also has significant flight capacity to Florida.

Christopher Heywood has been for some time the “go-to” person for the global tourism community’s media and communication needs when it comes to New York. And now Heywood, NYC & Company’s executive vice president, global communications for more than 15 years, has announced that his last day on the job will be on June 30, 2022. “I felt like the moment was right to step aside and begin to focus on the next stage of my career,” Heywood said. Before arriving in New York City. Before his move to New York, Heywood spent more than eight years as manager or corporate communications at the Los Angeles Tourism & Convention Board.

The Greater Miami Convention & Visitors Bureau has named 26-year industry veteran Alex Batista vice president of convention sales. A 26-year veteran of the travel and tourism industry, Batista will assist Senior Vice President of Convention Sales & Services Carol Motley in creating initiatives to draw meetings and conventions business to Miami and Miami Beach. Batista most recently held the position of complex director of sales and marketing for the Eden Roc and Nobu Resorts in Miami Beach and has also served in roles with such brands as Marriott, Hilton, Kimpton and The Ritz-Carlton Hotel Company in the Miami and Miami Beach area.

At the Nashville Convention & Visitors Corporation, Scott Wright was recently promoted to the post of senior vice president, sales. Wright has held various senior-level positions at the bureau, which he joined at the very beginning of the year 2000.

Rachel Healey, former business development manager of Tradewind Voyages, has joined Virgin Limited Edition— Sir Richard Branson’s collection of luxury retreats and hotels from around the world—as senior sales manager. Healey joined Tradewind as UK business development manager in April 2020. Prior to her appointment, she was national sales manager at Uniworld, and has previously held sales roles with Abercrombie & Kent, USAirtours, Qantas Holidays and Travel 2.

The trade-only UK tour operator, Gold Medal, has appointed Sarah Lancashire as marketing director. She will report directly to managing director, Simon Applebaum, and manage inhouse campaigns, partnerships and studio teams which produce marketing collateral for agents selling Gold Medal, Cruise Plus, Pure Luxury and Incredible Journeys. Lancashire replaces Kerry Gallagher, who moved to Silver Travel Advisor in December. Lancashire spent four years with Carrier Holidays and most recently a two-and-a-half-years spell as brand and marketing manager at cruise and tour specialist Scenic.

G Adventures has appointed Hays Travel Tour Operating product specialist Jen Watson to its team of UK global purpose specialists.  Watson, who brings more than 16 years’ travel industry experience to the role, will support G’s agent partners in the north of England, Ireland and Scotland.  She joins G after 18 months managing Middle East and Africa product development at Hays. Watson has also previously worked across a range of worldwide sales, commercial and product roles for Travel 2, Walt Disney’s Epcot theme park and Thomas Cook.

Fox World Travel announced the addition of Colleen Hughes as global sales director. In her role, she will present Fox World Travel’s strategic travel management services to prospective customers. Hughes brings more than 20 years of travel industry experience to Fox World Travel—ranked number 25 in Travel Weekly’s Power List of the largest travel agencies doing business in the USA.

The Little Rock Convention & Visitors Bureau has promoted Adam Berrios to the position of vice president of sales and services. Berrios joined the bureau in March 2021 as director of sales, bringing more than 10 years of convention and visitors bureau experience to help promote Little Rock as a destination for conventions and meetings. Prior to joining the LRCVB, Berrios was senior sales manager with VisitGreenvilleSC and the Alpharetta Convention and Visitors Bureau.

After nine years, Howard Pickett is retiring as San Francisco Travel’s chief marketing officer. During his professional career in the tourism industry, Pickett has served in senior-level positions for some well-known products including the Mammoth Mountain Ski Area, Kerzner International Resorts, Inc. and Walt Disney Parks and Resorts.

Job Postings

From SearchWide Global:

—The Gatlinburg Convention and Visitors Bureau is seeking a president & CEO. More details here.

—Discover Santa Clara™ is searching for a chief executive officer. More details here.

—The Orange County Convention Center, site of the upcoming IPW 2022 in Orlando, has an opening for a deputy director. More details here.

—Longwoods International, a tourism industry leader in marketing, advertising and public opinion research, is searching for a senior vice president. More details here.

—The Rockford Area Convention & Visitors Bureau is searching for a new vice president of marketing. More details here.

—Santa Monica Travel & Tourism has an opening for a new director of communications. More details here.

—Discover Santa Clara is looking for a new CEO. More details here.

—Choose Chicago is searching for a senior vice president of sales. More details here.

—The National Comedy Center has an opening for a director of marketing and communications. More details here.

—The Muncie Visitors Bureau is looking for an executive director. More details here.

—Visit GreenvilleSC is searching for a president and CEO. More details here.

—Visit Tulsa is recruiting for an SVP-president, Tulsa Regional Tourism. More details here.

—The Shreveport-Bossier Convention & Tourist Bureau has an opening for a vice president of marketing and communications. More details here.

—Visit Albuquerque is searching for a vice president of sales. More details here.

—Destinations International is looking for a senior vice president of marketing & communications. More details here.

—Visit Wichita is searching for a new vice president of sales. More details here.

—There is an opening for the position of chief tourism development officer at OneSpartanburg Inc. More details here.

—The Philadelphia Convention & Visitors Bureau is looking for an executive director, PHL Diversity. More details here.

—The Myrtle Beach Area Chamber of Commerce is looking for a director of Diversity, Equity and Inclusion. More details here.

—The Manistee County Visitors Bureau in Michigan, is searching for a new executive director. More details here.

—Conference Direct, a provider of global meeting planning solutions, is searching for vice president of global sales. More details here.

—The Cincinnati USA Convention and Visitors Bureau is seeking a new chief financial officer. More details here.

###

From LinkedIn Jobs: Known to many across the board in the travel and tourism industry, the LinkedIn list (click here) has numerous job opportunities posted. Following is a sample of some of those jobs currently listed.

—The Colorado Tourism Office has an opening for an office website marketing manager. More details here.

—Walk & Bike the Burgh Tours in Pittsburgh, PA is searching for a tour manager. More details here.

—In Atlanta, Delta Vacations is recruiting for the position of copywriter, Atlanta/Hybrid. More details here.

—The City of Scottsdale is looking for an executive director of planning, economic development and tourism, More details here.

—Visit Detroit is searching for a sales manager (Hotels, Tourism, CVB). More details here.

—Visit Seattle has an opening for a public relations manager. More details here.

—BCD Travel is searching for a senior travel consultant. The job is a remote. More details here.

—Bloomingdale’s in Long Island City, NY, is looking for a senior manager of international marketing/tourism. More details here.

###

Other Openings:

—There is an opening for a senior manager of social media currently available at Visit Florida. More details here.

HODGE PODGE: Appointments, Openings and Changes  

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Renee Wilson recently joined NYC & Company as director, tourism market development-Canada, Europe & U.S. In her role, Wilson manages day-to-day travel trade activities in Canada; leads the development of the U.S. market and identifies new market segments; and supports in the European markets alongside Reginald Charlot, managing director, tourism market development. A native of The Bronx, Davis joins NYC & Company from Running Subway, the producers of Times Square’s new attraction RiseNY. Previously, she held roles at THE RIDE and Harlem Spirituals.

Joao Gonzaga has been appointed chief digital officer of the leading German tour operator, DER Touristik. Gonzaga will be responsible for group-wide digitalization of the European travel company, now operating in 16 countries. He succeeds Dr. Dirk Tietz, who left the company at his own request in late September 2020. In his role as CDO, Gonzaga heads an international team of experts and is member of the Group’s International Management Board. Gonzaga will report to Sören Hartmann, CEO DER Touristik Group. Gonzaga began his career as a system & solution specialist at Vodafone D2 in Germany. He later worked as Business Solutions Manager for Ericsson in Sweden before moving on to the tech startup scene in 2000. He was a co-founder of conVISUAL (renamed mVise) and later Kyntal, working in the US for a total of seven years. He joined.

Long-time industry figure Robert Y. Graff has been recruited to handle industry relations for the Nevada Division of Tourism (Travel Nevada). Well-known in the state’s travel and tourism industry, Graff comes to his new position from Bindlestiff Tours, where he was vice president of sales and marketing. Previously, he served for nearly 18 years as vice president of marketing & international sales for the Papillon Grand Canyon Helicopters/Scene Airlines.

Nick Varney, chief executive officer of Merlin Entertainments, has retired from his post. Varney has a 12-month notice period during which the company’s board will identify his successor and ensure an orderly handover. Merlin Entertainments was formed in 1999 following a management buyout of Vardon Entertainments led by Varney, who subsequently became CEO of the group. Since then, the business has grown from 19 attractions to a global leader in location based, family entertainment, operating 140 attractions, 23 hotels and 6 holiday villages in 24 countries and across four continents.  

Michele Cota has been appointed as the new executive director of Discover New England. Cota comes to the position after serving more than 13 years as trade and industry relations manager for the New Hampshire Division of Travel and Tourism Development, followed by a stint of more than three years in the office of U.S. Senator Jeanne Shaheen (D-NH). She succeeds Chris Jennings, who left the organization this past December.

Jens Penny is the new chief executive of The Appointment Group (TAG)—the touring, production, corporate, events and private travel specialist. He replaces Steve Barrass, who left the position after nearly four years in the position. He joined in August 2018 after over four years as senior vice president of Emirates Group, and prior to that over four years as chief executive of Gold Medal Travel. Penny joined TAG in April 2019. His CV before joining TAG include senior-level positions with dnata Travel Europe and Stella Travel Services UK and THE GLOBAL TRAVEL GROUP LIMITED.


Kathryn Scaduto has joined Visit Buffalo Niagara in a new position as marketing and social media specialist. Before joining the organization, Scaduto spent nearly a year-and-a-half working at Project Mona’s House, a social services organization in Buffalo.

Gabriel E. Martinez has been named vice president, distribution and channel sales, at Brightline Trains. The Florida-based operation took a hit during the global pandemic, but it says “We’re back on track with full service between Miami, Fort Lauderdale, and West Palm Beach.” Martinez brings an impressive resumé to Brightline. He has held senior positions at GetYourGuide, the Greater Fort Lauderdale Convention & Visitors Bureau and SeaWorld Parks & Entertainment.

In the UK, Angus Bond has been brought in as a strategy consultant for Ocean Holidays as the operator seeks to expand beyond its top market of Florida. Previously, Bond held several senior roles at Virgin Holidays and Virgin Atlantic, where he was responsible for various commercial, e-commerce and digital functions. Ocean hopes to expand and diversify its product offering both through the trade and direct-to-consumer, with plans for growing existing sectors outside of Florida, including California, New York, Mexico and the Caribbean.

Randi Berman is now heading up enterprise business development at Peek Pro. a provider of booking software for tour operators. She joins the company from Monroe Systems for Business. Previously, Berman served in senior management positions for Entertainment Cruises, Ride the Ducks, Big Bus Tours and the Philadelphia Trolley Works.

The Miami-Dade Beacon Council, a nonprofit public-private economic development organization, has announced that William Douglas Talbert III, who retired last year after more than 30 years at the helm of the Greater Miami CVB, has been appointed as the Council’s new interim president and CEO following the unexpected passing of Michael A. Finney, who died last month following a heart attack. Talbert will serve as Interim president and chief executive officer until a new leader is identified by the search committee.

Laura Kreutzer has joined Seaworld Parks and Resorts in Orlando as senior manager, youth programs. Previously, she had been corporate director of youth programs for Cedar Fair Entertainment Company. Kreutzer’s resumé shows that she has held senior positions at such tourism industry players as the Globus family of brands, Hard Rock International and Disney resort sales.

Peter Waugh has started a new position as director of sales at Running Subway Productions in New York City. The company operates a number of productions and experience, including RiseNY, in the heart of Times Square. Waugh’s resumé includes a tenure of nearly 10 years at the Shubert Organization.

The National Trust for Historic Preservation has announced that Omar Eaton-Martínez has accepted the position of senior vice president for historic sites. Since 2018, Eaton-Martínez has served as the assistant division chief, historical resources, for the Maryland-National Capital Park and Planning Commission overseeing a significant portfolio of historic sites and museums. He has also worked at the Smithsonian’s National Museum of American History, the National Park Service, the Office of the National Museum of the American Latino Commission, NASA, and he was a K-12 teacher in New York City and Washington, D.C.

Following a hiatus during which she lived through the pandemic, got married and moved to Sarasota, Mariale Ojeda has embarked on a new career with W2M WORLD2MEET as business development manager for North America. Prior to the impact of the pandemic, Ojeda had worked for almost 19 years at the Universal Orlando Resort, lastly as sales manager-international sales.

Jayne Lambert has been appointment business development manager for the Advantage Travel Partnership’s southern region. She joins Advantage from G Adventures, where she held a business development position. In her career, Lambert has also worked at TUI, Kuoni and Hurtigruten. 

Katja Vortmann will be in charge of Derpart’s business travel department from June 1st as its business travel division is also being reorganized. Vortmann will take over the management of the business travel division from Hans-Jürgen Gutleben. Vortmann has been with the DER Touristik group for the past eight years as regional vice president, Germany North.

Brad Rosenberg has been named customer care representative at Rockefeller Center/Top of the Rock, a landmark attraction in New York City. He joins the organization from Where®, for whom he worked for more than three years.

Job Postings

From SearchWide Global:

—The Orange County Convention Center, site of the upcoming IPW 2022 in Orlando, has an opening for a deputy director. More details here.

—Longwoods International, a tourism industry leader in marketing, advertising and public opinion research, is searching for a senior vice president. More details here.

—The Rockford Area Convention & Visitors Bureau is searching for a new vice president of marketing. More details here.

—Santa Monica Travel & Tourism has an opening for a new director of communications. More details here.

—Discover Santa Clara is looking for a new CEO. More details here.

—Choose Chicago is searching for a senior vice president of sales. More details here.

—The National Comedy Center has an opening for a director of marketing and communications. More details here.

—The Muncie Visitors Bureau is looking for an executive director. More details here.

—Visit GreenvilleSC is searching for a president and CEO. More details here.

—Visit Tulsa is recruiting for an SVP-president, Tulsa Regional Tourism. More details here.

—The Shreveport-Bossier Convention & Tourist Bureau has an opening for a vice president of marketing and communications. More details here.

—Visit Albuquerque is searching for a vice president of sales. More details here.

—Destinations International is looking for a senior vice president of marketing & communications. More details here.

—Visit Wichita is searching for a new vice president of sales. More details here.

—There is an opening for the position of chief tourism development officer at OneSpartanburg Inc. More details here.

—The Philadelphia Convention & Visitors Bureau is looking for an executive director, PHL Diversity. More details here.

—The Myrtle Beach Area Chamber of Commerce is looking for a director of Diversity, Equity and Inclusion. More details here.

—Visit Tucson is recruiting for an executive vice president. More details here.

—The Manistee County Visitors Bureau in Michigan, is searching for a new executive director. More details here.

—Conference Direct, a provider of global meeting planning solutions, is searching for vice president of global sales. More details here.

—The Cincinnati USA Convention and Visitors Bureau is seeking a new chief financial officer. More details here.

###

From LinkedIn Jobs: Known to many across the board in the travel and tourism industry, the LinkedIn list (click here) has numerous job opportunities posted. Following is a sample of some of those jobs currently listed.

—The Grand Circle Corporation has an opening for a program director/tour director. More details here.

—BCD Travel is searching for a senior travel consultant. The job is a remote. More details here.

—Explore Minnesota Tourism is recruiting for a tourism, reginal coordinator – industry relations professional. More details here.

—The University of Maryland, Baltimore (UMB), International Operations department is currently recruiting for an International Travel Specialist. More details here.

—Bloomingdale’s in Long Island City, NY, is looking for a senior manager of international marketing/tourism. More details here.

—There is an opening for senior manager, marketing, at the Natural History Museum of Los Angeles County in Los Angeles. More details here.

—Legends in NYC is looking for a manager, tourism and trade sales. More details here.

—There is an opening for a Luxury Leisure Travel Manager at the AMPM Group, New York City Metropolitan Area. More details here.

###

Other Openings:

—Major league baseball’s New York Yankees have posted a job description to manage their tourism efforts moving forward. They’re looking to fill the position fairly quickly. More details here.

—Four job assignments are currently available at Visit Florida. More details here.

—Travel Wisconsin is recruiting for several positions. More details follow.

● Industry Services Manager: Careers (wi.gov)

● Content Marketing Writer- project: Careers (wi.gov)

● Social Media Assistant – project: Careers (wi.gov)

###

Have a job to offer in the travel and tourism industry? Let us know and we’ll post your notice—no cost to you. Email tom@tomberrigan.com

HODGE PODGE: Appointments, Openings and Changes

by

● U.S. Travel Association National Chair Christine Duffy has announced the nomination of Christopher J. Nassetta, President and Chief Executive Officer of Hilton, as the association’s next national chair, which would become effective in February 2023 following the conclusion of Duffy’s term as chair.

“In the spirit of transparency, we are sharing this announcement early in the process as we prepare for the change in CEO leadership at U.S. Travel in coming months, which will also ensure stability in our board leadership,” said Duffy, who serves as President of Carnival Cruise Line. “I wish to thank Chris for agreeing to his nomination as incoming national chair well in advance and for the expertise I know he will provide to our Executive Committee, board and staff, especially as a new top executive leads the organization forward.” Nassetta previously chaired U.S. Travel’s CEO Roundtable and is a member of the association’s Hall of Leaders.

Per the governing bylaws of the association, the membership of U.S. Travel will affirm Nassetta’s position as National Chair, along with the association’s slate of 2023 board officers, at an annual meeting to be held in February 2023.

Ranses Matta has joined the Expedia Travel Agent Affiliate Program (TAAP) as new head of business development for the U.S. He will join the team responsible for promoting Expedia TAAP in the country.

“I am excited to join the team responsible for promoting Expedia TAAP in the USA,” said Matta, who  brings with him 16 years of aviation and travel industry experience at American Airlines, American Airlines Vacations and Delta Air Lines, working with travel advisors in the U.S. and overseas. In his latest role, he was responsible for contract negotiations, strategic partnership implementation, B2B marketing, inside sales and digital travel advisor platforms for the travel trade.

Julie Greenhill, director at Greg Evans Consultancy, has been appointed chair of the Visit USA Association and Andy Facer, director at 5F Marketing, as vice-chair for the next two years. Greenhill steps up from being vice-chair of the organization, which promotes travel to the United States by Britons. Chief executive Tracey Spuyman and operations and development manager Pamela Newman are both standing down.

The San Francisco Travel Association has announced two major personnel moves:  Lynn Bruni-Perkins will become the interim CMO as the as the senior vice president, global marketing, joining the executive team as the marketing representative; and Dan Rosenbaum will be promoted to senior director, global marketing, taking on additional responsibilities from Lynn in the areas of digital media and advertising. Bruni-Perkins has been with the organization for nearly 15 years, while Rosenbaum is nearing a dozen years at the association.

Jacqueline Ledo has left Copa Airlines and has become the new head of commercial for Orinter Travel and Tourism. A veteran of more than two decades in the industry Ledo, served as director of sales for Copa, where she worked for nearly 14 years. She also served for 11 years as supervisor of sales at VARIG, which operated until a restructuring made it a part of Gol Airlines.

In the UK, Vicky Billing has joined Riviera Travel as commercial partnerships manager, where she’ll further expand the escorted touring and river cruise specialist’s trade links. Billing joins from The Travel Corporation where she was head of sales UK and Europe. She is a previous Royal Caribbean head of retail, and Thomas Cook store manager. She will report to Riviera channel director Stuart Milan.

Also in the UK, Prestige Holidays has rebranded as Prestige Travel, and has a new managing director as well. General sales manager Lee Hamilton has been promoted to managing director after eight years with the operator. Commenting on the new job, Hamilton said Prestige would redouble its support for the travel and tourism trade.

Chris Woodbridge-Cox has joined New York-headquartered Finn Partners in a newly created position of senior partner—travel representation. He will head up the travel trade team based in the company’s London office. In addition to public relations, marketing and representation experience, Woodbridge-Cox has spent the majority of his career working with well-known tour operators and online travel companies, holding senior positions in the UK, France and Germany.

Allianz Partners has announced that Elena Edwards has been promoted to chief markets officer at Europe-based Allianz Partners Group and that Jeff Wright has succeeded Edwards as CEO of the U.S. business unit. Prior to his promotion to CEO, Wright was the company’s chief financial officer. Edwards will also retain her position as CEO for North America, overseeing the company’s business units in the US and Canada. Allianz Partners USA offers travel and other specialty insurance products and assistance services through partners that include major airlines, hotel companies, cruise lines, online travel agencies, tour operators, travel advisors and directly to consumers.

Nikita Jankowski recently departed Destiny USA, the mega-shopping mall in Syracuse, New York, where she was marketing director for more than three years, to launch her own full-service public relations company—Belesal Communications—which will have a strong focus on the travel and entertainment industries. Jankowski also served for nearly five years as communications director at Visit Syracuse.

Job Postings

From SearchWide Global:

—Santa Monica Travel & Tourism has an opening for a new director of communications.More details here.

—Discover Santa Clara is looking for a new CEO. More detailshere.

—Choose Chicago is searching for a senior vice president of sales. More details here.

—The National Comedy Center has an opening for a director of marketing and communications. More details here.

—The Muncie Visitors Bureau is looking for an executive director. More details here.

—Visit GreenvilleSC is searching for a president and CEO. More details here.

—Visit Tulsa is recruiting for an SVP-president, Tulsa Regional Tourism. More details here.

—The Shreveport-Bossier Convention & Tourist Bureau has an opening for a vice president of marketing and communications. More details here.

—Visit Albuquerque is searching for a vice president of sales. More details here.

—Destinations International is looking for a senior vice president of marketing & communications. More details here.

—Visit Wichita is searching for a new vice president of sales. More details here.

—There is an opening for the position of chief tourism development officer at OneSpartanburg Inc. More details here.

—The Philadelphia Convention & Visitors Bureau is looking for an executive director, PHL Diversity. More details here.

—The Myrtle Beach Area Chamber of Commerce is looking for a director of Diversity, Equity and Inclusion. More detailshere.

—Visit Tucson is recruiting for an executive vice president. More details here.

—The Manistee County Visitors Bureau in Michigan, is searching for a new executive director. More details here.

—Conference Direct, a provider of global meeting planning solutions, is searching for vice president of global sales. More details here.

—Meet Minneapolis has an opening for a vice president of equity, diversity and inclusion. More details here.

—The South Padre Island Convention and Visitors Bureau is seeking a new CVB director. More details here.

—The Cincinnati USA Convention and Visitors Bureau is seeking a new chief financial officer. More details here.

###

From LinkedIn Jobs: Known to many across the board in the travel and tourism industry, the LinkedIn list (click here) has numerous job opportunities posted. Following is a sample of some of those jobs currently listed.

—The University of Maryland, Baltimore (UMB), International Operations department is currently recruiting for an International Travel Specialist. More details here.

—Bloomingdale’s in Long Island City, NY, is looking for a senior manager of international marketing/tourism. More details here.

—There is an opening for senior manager, marketing, at the Natural History Museum of Los Angeles County in Los Angeles. More details here.

—The Borgata in Atlantic City (it is a part of MGM Resorts International) is searching for a manager of public relations. More details here.

—Legends in NYC is looking for a manager, tourism and trade sales. More details here.

—There is an opening for a Luxury Leisure Travel Manager at the AMPM Group, New York City Metropolitan Area. More details here.

—Santa Monica Travel & Tourism is recruiting for an executive assistant who will report directly to the president/CEO. More details here.

—New Orleans & Company is looking for a marketing manager its tourism sales & marketing department. More details here.

###

Other Openings:

—Major league baseball’s New York Yankees have posted a job description to manage their tourism efforts moving forward. They’re looking to fill the position fairly quickly. More details here.

—Several assignments, including one for a regional partnership manager, are currently available at Visit Florida. More details here.

—Travel Wisconsin is recruiting for someone to fill the position of consumer communications specialist. More detailshere.

###

Have a job to offer in the travel and tourism industry? Let us know and we’ll post your notice—no cost to you. Emailtom@tomberrigan.com

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